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Privacy Policy

Unisqoool values your trust and is committed to maintaining the highest ethical standards in collecting, using, and protecting your information. “DUS EDVENTURE TECH” (operating under the trade name Unisqoool) is a premier edtech company based in India, providing a wide range of educational, vocational, and recreational courses to individuals and organizations. For the purposes of this Privacy Policy, the company will be referred to as “Unisqoool.”

This Privacy Policy governs your use of www.unisqoool.com (“Website”) and all related applications, products, websites, and services operated by DUS EDVENTURE TECH (“Company”). Please read this Privacy Policy (“Policy”) carefully before accessing the Website, its services, or its products, along with the Terms of Use (“ToU”) available on the Website.

By using the Website, its associated services (“Services”), or registering with us through any mode—including the use of SD cards, tablets, or other storage/transmitting devices—you acknowledge and agree to this Policy and accept its legal binding effect. For clarity, any use of Unisqoool in electronic form or on any device is subject to the terms and conditions outlined herein, agreed upon through your voluntary and informed consent.

If you do not agree with any terms of this Policy, please refrain from using the Website, Application, or its products. If you require further clarification or assistance, you may contact our Sales, Marketing, Technical, or Legal Team before choosing to proceed with our services.

User Provided Information

The Website, Services, and products collect information you provide when you register or interact with them. During registration, you may provide:

  • Personal details, including your or your child’s name, age, email address, phone number, address, date of birth, password, school grade, photos, videos, and educational interests.
  • Transaction-related details, such as purchase history, responses to offers, or downloads and usage of our applications.
  • Information shared when reaching out for support.
  • Data entered while using the Website, Services, or products, such as asking questions, participating in discussions, or taking tests.

The collected information may be categorized as “Personal Information,” “Sensitive Personal Information,” and “Associated Information,” as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Rules”). Collectively, these will be referred to as “Information” in this Policy.

Unisqoool may use this information to communicate with you periodically, providing Services, important updates, necessary notices, and marketing promotions. Additionally, Unisqoool may request further details that personally identify you (personal information) or enable us to contact you.

Unisqoool does not differentiate between users accessing the Website, Services, or products as long as the login credentials match yours. To ensure the best experience and accurate recording of your information, it is important that you log in using your own credentials.

Unisqoool always provides you with the option to withhold or decline sharing any Personal or Sensitive Personal Information requested. Additionally, while using the Services or products, you may withdraw your previously given consent at any time. To do so, you must submit your request in writing to the contact details provided in this Policy. In such cases, Unisqoool reserves the right to restrict access to the Website or discontinue the provision of Services and products.

Automatically Collected Information

Additionally, the Services and products may automatically collect certain information, including but not limited to your mobile device type, unique device ID, IP address, operating system, mobile browser type, and usage patterns. Like most mobile applications, Unisqoool also collects other relevant data based on the permissions you grant.

For billing purposes, Unisqoool utilizes a third-party credit card processing company to process payments for goods and services. These companies do not retain, share, store, or use your personally identifiable information for any purpose other than transaction processing.

Use of your Personal Information

Unisqoool uses the collected information to analyze trends, conduct research, manage its Services and products, understand user learning patterns, and track movements within the platform. This helps gather demographic insights and usage behaviors across its user base. Aggregated and individual, anonymized and non-anonymized data may be periodically shared with external service providers to enhance the Website, products, and Services.

Unisqoool will only share your information with third parties as outlined in this Policy. By combining personal information with behavioral data, Unisqoool can offer personalized content and improve your learning experience. Certain third-party service providers assist in analyzing data to personalize experiences, generate insights, and enhance offerings. However, these third parties are strictly prohibited from independently sharing this information.

Unisqoool does not sell, trade, or rent your information to any third party unless expressly authorized by you in writing or electronically. At times, Unisqoool may share aggregate statistics on customer behavior, traffic patterns, and site usage with reputable third parties. However, such disclosures will only be in aggregate form and will not include any personally identifiable information.

Unisqoool may occasionally send you email notifications or contact you to provide information about its Services, products, and benefits, as these communications are an essential part of the Website, Services, and products you have chosen. Unisqoool may disclose your information in the following circumstances:

  • As required by law, such as to comply with a subpoena or similar legal process.
  • To enforce the applicable Terms of Use (ToU), including investigating potential violations.
  • When Unisqoool believes in good faith (under the doctrine of uberrima fides) that disclosure is necessary to protect its rights, safeguard your safety or the safety of others, investigate fraud, address security or technical issues, or respond to a government request.
  • With trusted service providers who act on its behalf, do not independently use the information disclosed to them, and have agreed to adhere to the terms outlined in this Policy.
  • To protect against imminent harm to the rights, property, or safety of the Website, Unisqoool, its users, or the public, as required or permitted by law.
  • With third-party service providers to personalize the Website, Services, and products for a better user experience and to conduct behavioral analysis.
  • Any personal data relating to minors provided by you will be deemed to have been given with the consent of the minor’s legal guardian, which is considered to have been granted through your registration with Unisqoool.

Access to your Personal Information

Unisqoool provides you with the means to ensure that your Personal Information is accurate and up-to-date. If you have created a user profile, it will offer an easy way for you to access and update your profile through its Services, Website, or products. Unisqoool implements strict security measures to safeguard your password from being exposed or disclosed. In the event that you forget your password, Unisqoool may reset it for you, but only with your prior approval, following standard web practices.

Cookies

Unisqoool uses cookies—small files containing a string of characters—that are sent to your computer to uniquely identify your browser. Cookies help track your preferences, enable faster logins, and aggregate data to determine user trends. This information is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. While most browsers are set to accept cookies by default, you can adjust your browser settings to refuse all cookies or to alert you when a cookie is being sent. Disclaimer: Some features and services on Unisqoool may not function properly if cookies are disabled.

Links

Unisqoool may include links that allow us to track whether they have been followed. This information helps improve customized content. Clicking on these links may take you to external sites. Unisqoool is not responsible for the privacy practices of these third-party websites. We encourage users to read the End User License Agreement (EULA) or Terms & Conditions of each site that collects personally identifiable information. This Privacy Policy applies only to information collected on the Unisqoool Website.

Alerts

Unisqoool may contact you via email or phone (including SMS/calls) to inform you about new service offerings or other information that we believe could be useful to you.

Public Forums

Certain features on the Website, such as discussion forums, allow you to share personal information (e.g., comments, messages, files, photos) with other users. Any information you post will be publicly available, and sharing such information is done at your own risk. Please note that any personal details disclosed in your profile or on forums may become publicly accessible.

Security

Unisqoool is committed to safeguarding the confidentiality of your information. We employ physical, electronic, and procedural safeguards to protect the information we process and maintain. Access to your information is restricted to authorized employees who need it to operate, develop, or improve our Services, products, and Website. While we strive to provide stringent security measures, no system can prevent all potential security breaches.

How long does Unisqoool retain user data?

Unisqoool retains user data while an account is active and for at least five years afterward. This retention period may be adjusted based on legal and business requirements. For instance, the retention period may be extended for certain data to comply with legal obligations or voluntary codes of conduct. Conversely, some data may be retained for a shorter period to free up storage space, unless otherwise prohibited.

Log Information

When you access the Unisqoool Website, our servers automatically record information that your browser sends during each visit. These server logs may include data such as your web request, IP address, browser type, browser language, the date and time of your request, and any cookies that may uniquely identify your browser.

User Communications

When you send an email or other forms of communication to Unisqoool, we may retain those communications to process your inquiries, respond to your requests, and improve our Services.

US Child Users

If your child is located in the United States, we handle their Personal Data in compliance with the Children’s Online Privacy Protection Act (“COPPA”). COPPA applies to users under the age of 13.

COPPA requires us to obtain verifiable parental consent before collecting, using, or disclosing any Personal Data from children. To understand how we obtain this consent, the types of personal data we collect from children, how we use this data, and when it may be disclosed, please refer to the COPPA Direct Notice to Parents. This notice is provided to parents and guardians when we seek their verifiable consent.

If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us at info@unisqoool.com. We will take steps to dispose of that data in accordance with applicable laws and regulations.

Parents can always refuse to allow us to collect further Personal Data, request access to their child’s Personal Data, or request the deletion of the data we have collected. Please note that deleting such data may result in the termination of an account or services, as our services require the collection of Personal Data. To exercise any of these options, please contact us at info@unisqoool.com. To ensure the privacy and security of children, we will take reasonable steps to verify the identity of the parent or legal guardian before granting access to or discussing any personal data related to your child.

COPPA Direct Notice to Parents

Before your child can access Unisqoool's website, our all-in-one online learning platform, we require your consent. Under the Children’s Online Privacy Protection Act (“COPPA”), parental consent is mandatory for the collection, use, or disclosure of Personally Identifiable Information (PII) or personal data (referred to as ‘Personal Data’) from children under the age of 13 in the United States. Unisqoool will not collect, use, or disclose any personal data from your child unless you provide your consent.

To help you understand how we collect, use, and disclose your child’s Personal Data, we have provided this COPPA Direct Notice to Parents (“Direct Notice”). This notice should be read together with our Privacy Policy and Terms of Use.

With your consent, in order to allow your child to use Unisqoool's Website and Services, we will collect, use, and disclose your child’s Personal Data as outlined below.

As the parent or guardian, you are the primary account holder. This means that:

  • You are primarily responsible for ordering services and paying any applicable fees or charges to Unisqoool.
  • You are responsible for deciding whether your child’s content can be shared with third parties.
  • You are responsible for actively monitoring your child’s content. Children under the age of 13 are strictly prohibited from including personally identifiable information in any content they post on our website unless you, as their parent or legal guardian, have given permission. You agree to allow your child to include personally identifiable information in their content only with your consent.

Personal Data We Collect

  • Upon receiving your consent, we may collect additional personal data about you or your child at that time.
  • You or your child may choose to provide personal data through the content posted on our website. However, as mentioned earlier, Unisqoool requires your consent before collecting and using this personal data.
  • Personal Data Collected if Your Child Contacts Us: If your child contacts us via email, chat, phone, SMS, or physical mail, we may collect personal data such as their name, username, email address, phone number, physical address, and any content shared in that communication. We will only use this information to provide the service or support requested.
  • Log Data: Our website automatically collects certain personal data and stores it in log files. This may include information about the devices your child uses to access our service, such as their IP address, browser type, operating system, and interactions with the service (e.g., date, time, pages accessed). This data helps us improve our website and gather demographic information to better understand user preferences.
  • Child Activity Data: We collect data about your child’s activities on Unisqoool Learning, such as when they work on projects or take quizzes. This information helps us monitor their progress and improve our service.
  • Cookies: We collect some personal data through cookies and similar technologies. A "cookie" is a text file sent to your child’s device to uniquely identify their browser or store information/settings in the browser.
  • We do not require children to disclose more personal data than is reasonably necessary to participate in any activity on our website.

How We Use Personal Data

We may use the personal data we collect to:

  • Contact you to obtain consent and activate an account on our website.
  • Determine whether your child can post content on the website.
  • Provide our services, including managing classes, features, and activities.
  • Deliver a customized learning experience.
  • Identify and troubleshoot service issues.
  • Publicize and display the projects or apps created by your child on our website or through social media platforms, including personal information.

Disclosure of Personal Data to Third Parties

We may share personal data, including your child’s data, with third parties as permitted by law and described in our privacy policy:

  • Companies under Common Control: We may share personal data between Unisqoool Learning and any subsidiaries, affiliates, or other companies under common control.
  • Vendors and Service Providers: Personal data may be shared with vendors, consultants, and service providers who need access to the data to perform services on our behalf, such as cloud-hosting or cloud-storage services.
  • Business Transfers: Personal data may be shared in connection with negotiations of mergers, acquisitions, reorganizations, bankruptcies, asset sales, or transitions of services to another provider.
  • Legal Requirements: We may share personal data to comply with legal obligations, including lawful requests from public authorities for national security or law enforcement purposes. Personal data may also be shared to protect the rights and property of Unisqoool Learning, ensure user safety, and defend against legal liability.
  • Unisqoool Learning’s Tutors and Academic Managers: Personal data about students may be shared with tutors and academic managers to enable them to communicate with students and understand their individual needs. In live video sessions, instructors may have access to your child’s face and voice, along with any personal information shared during the session.
  • Social Media Platforms: Our service may offer social sharing features that allow students to share information with third-party platforms like Facebook or YouTube. Use of these features is optional.
  • Public Forums and Publicly Available Content: Our platform offers features that allow students to share content in public or semi-public spaces. Students should be mindful of the information they share, as it may be viewed, collected, or used by others. Parents should be aware that some third-party services are not intended for children under 13, and students should only use these services with adult supervision.

The third parties to whom we disclose personal data agree to protect the security and confidentiality of your child’s information.

Changes to Our Practices:

If there are any changes in how we collect, use, or disclose your child’s personal data, we will update this notice and request your consent again.

Parental Choices and Controls

You have the right to exercise the following choices at any time:

  • Review your child’s personal data.
  • Request the deletion of your child’s personal data.
  • Refuse to allow Unisqoool Learning to collect further personal data from your child and request the deletion of any data already collected.
  • Agree to the collection and use of your child’s personal data but choose not to allow its disclosure to third parties.

To exercise any of these rights, please contact us at info@unisqoool.com. For your child’s privacy and security, we will take reasonable steps to verify your identity as a parent or legal guardian before granting access to or discussing any personal data related to your child.

Parental Consent

As mentioned earlier, we require your consent before allowing your child to use the Unisqoool Learning website at home. You can provide your consent in one of the following ways:

  • At the time of booking your child’s demo class with Unisqoool Learning.
  • When you become a paid customer and make a payment.

As the Company (DUS EDVENTURE TECH) continues to grow and adapt, its privacy policy may also change to address new circumstances. We recommend that you review this Policy periodically for any updates, as your continued use of our services will be considered acceptance of any changes made.

Your Consent

Unisqoool believes that every user of our Services, Products, or Website should be fully informed before providing any information required for using these services. By registering with us, you are giving your explicit consent to the collection, processing, storage, disclosure, and handling of your information as outlined in this Policy, including any updates we may make. This includes activities such as collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which will take place in India. If you reside outside of India, your information will be processed, transferred, and stored in compliance with India’s applicable data protection laws.

Grievance Officer

In accordance with the Consumer Protection Act, 2019 and its associated rules, the following contact details are provided for addressing any grievances:

Name: Ms. ________
Designation: Co-Founder
Address:
Email:
Business Hours: Mon – Sat (9:00 AM - 6:00 PM GMT+5:30)